Frequently Asked Questions
What is your return and exchange policy?
We offer a 7-day easy return and exchange policy from the date of delivery.
If you receive a damaged, defective, or incorrect item, just WhatsApp us at +91 9323490103 or email glanzgifts@gmail.com with a photo while opening the package. we'll arrange a free replacement or full refund, no questions asked.
Please note: We're unable to accept returns on items that have been used, personalised, or purchased during special clearance sales. These will always be clearly marked before purchase.
When will my order be delivered?
We dispatch all orders within 1–2 business days. Once shipped, standard delivery across India takes 3–5 business days. You'll receive a email as soon as your order is dispatched.
🎁 Ordering for a special occasion? We recommend placing your order at least 5–7 days before the date to be safe, especially during festive seasons like Diwali, when courier timelines may be slightly longer.
Does it come in gift packaging?
Yes! Every Glanz order is packed in a premium Glanz gift box, making it ready to present without any extra wrapping needed.
Do you offer bulk / corporate orders? Can you customise with a logo?
Absolutely! We specialise in bulk orders for corporate gifting, Diwali hampers, and wedding return gifts with special pricing for orders of 10 pieces or more.
We also offer custom logo engraving or branding on select products, making them perfect for client appreciation gifts or employee gifting that represents your brand.
📦 To get a bulk quote within 24 hours, WhatsApp us at +91 9323490103 or email us on glanzgifts@gmail.com . We handle everything from curated packaging to PAN India delivery.
Is this product suitable as a gift for someone who already has a lot of home décor? Will it look premium in person?
We hear this often and YES, this is exactly the kind of gift that works even for someone who "has everything." Here's why:
✦ The silver-plated finish gives it a weight and texture that looks far more premium than the price suggests, most recipients assume it costs significantly more.
✦ It's a functional gift, not just decorative, it earns a permanent spot on place, rather than sitting on a shelf collecting dust.
Our customers regularly describe it as a gift that "looks like it came from a high-end store." If you're still unsure, feel free to WhatsApp us at +91 9323490103 we're happy to send you an unboxing video before you order.